Information Technology Support Manager at Bonita Unified School District
IN-HOUSE VACANCY - INTERNAL CANDIDATES ONLY
This position is only available to current employees of this school district. Applications submitted by job seekers not currently employed by the school district will not be considered.
Requirements / Qualifications
Requirements / Qualifications
Four-year degree in Information Technology or related field Experience: Four years working with creating and maintaining system images preferred. Four years of technical experience working with current technology protocols, operating systems and standards preferred.
Degree must be from an institution accredited by an association recognized by the Council for Higher Education
Four-year degree in Information Technology or related field Experience: Four years working with creating and maintaining system images preferred. Four years of technical experience working with current technology protocols, operating systems and standards preferred.
Degree must be from an institution accredited by an association recognized by the Council for Higher Education
Comments and Other Information
Basic Function:
Under immediate supervision of the Chief Technology Officer, the IT Support Manager manages and supervises the day-to-day IT help desk. Primary responsibilities
include management of user support services, staff and project supervision. This position interfaces regularly with the other core IT personnel to address issues beyond the scope of the help desk service functions, to develop intra-organizational processes, to identify resolutions to problems that could be resolved at first contact, and to address emergency service and network outage situations.
Comments and Other Information
Basic Function:
Under immediate supervision of the Chief Technology Officer, the IT Support Manager manages and supervises the day-to-day IT help desk. Primary responsibilities
include management of user support services, staff and project supervision. This position interfaces regularly with the other core IT personnel to address issues beyond the scope of the help desk service functions, to develop intra-organizational processes, to identify resolutions to problems that could be resolved at first contact, and to address emergency service and network outage situations.