The San Diego County Office of Education is recruiting to establish a list and fill a current vacancy for a Computer Service Desk Supervisor to manage our Computer Support Services Center. The Computer Service Desk Supervisor will lead, manage, and plan operations for Information Technology Service Management (ITSM); provide a vision for ITSM; implement ongoing enhancements to services; and supervise and evaluate assigned staff. EDUCATION AND EXPERIENCE: Education: A Bachelor’s degree in Information Technology or a related field and CompTI A+ certification or an Associates degree in Computer Science, Information Technology or a related field and ITIL, V3, HDI or Support Center certification is required. Experience: Candidates must have a minimum of five years of experience performing duties related to installation, configuration, maintenance, troubleshooting, diagnosis, and repair of computer hardware, software, peripherals, network, and systems including two years of supervisory experience. Successful experience in a school environment and experience working in a PeopleSoft environment is highly desirable. The SDCOE offers a generous benefits package including: family medical and dental insurance; employee vision and life insurance; and 22 days paid vacation, 15 paid holidays, and 13 paid sick leave days each year. A 3% adjustment to the salary schedule has been approved for January 1, 2016.

In addition to your online application, please attach a resume detailing your related education and experience. Please note the supplemental application questions within the online application must be answered in order to be considered for this position. This position has been posted until filled, but may close at any time. We encourage those that are interested to apply as soon as possible. Applications will be screened with the first phase of the selection process occurring upon identification of a qualified applicant pool. The selection process may include a formal evaluation of each candidate's application materials as well as oral, written, and/or performance components. To be considered for the position, you must complete the Ed-join applications and attach the following: -Letter of Introduction -Resume -Supplemental Questions (Questions are embedded in the application)