Duties and Responsibilities: * Organizes and expedites the flow of work through a major district office responsible for a large or major program * Communicates with a wide variety of staff and community members. * Arranges and schedules meetings, appointments, and interviews * Types and maintains a heavy volume of complex and confidential reports Knowledge of: * Current technology and software applications including word processing, presentation preparation, spreadsheet/database, and Internet access. * Current office organization, procedures, and practices * Principles and procedures of record keeping Ability to: * Perform a variety of complex clerical and secretarial work involving use of independent judgment and requiring accuracy and speed * Read, understand, and explain technical policies and materials * Analyze situations accurately and make decisions in procedural matters without immediate supervision