Student Success Specialist
Cuesta College
Salary: $54,924.00 - $60,552.00 Annually
Job Type: Full Time
Job Number: FY2425-00084
Location: North County Campus, CA
Department: Student Success & Support Programs
Closing: 11/24/2024 11:59 PM Pacific
Job Description Summary
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This position will be assigned to the North County Campus in Paso Robles. The preferred schedule is as follows:
• Monday through Thursday: 10:30 am to 8:00 pm• Friday: 8:00 am to 12:00 pm
DEFINITION
Under general supervision of the assigned administrator, assist with the development and implementation of student success initiatives for the Student Success & Learning Resource Centers, including organizing the delivery of core student success and support services; performs duties related to data gathering and reporting, office management, student relations, or other specialized services and activities; collaborates with management, faculty and staff to support student success; assist with recruiting and training, short-term hourly employees, and perform other related duties as required.
DISTINGUISHING CHARACTERISTICS
The Student Success Specialist class perform a variety of tasks to guide and promote student success, including planning and facilitating workshops, learning activities, and other academic supportive services. The Student Success Specialist class is distinguished from other classes by the expertise regarding student success programs and initiatives with the ability to implement initiatives in a complex environment.
Incumbents in this position support the Guided Pathways framework, student learning outcomes and institutional effectiveness by providing assistance and direction to students, ensuring that they have access to academic and supportive services.
ABOUT THE COLLEGE
Where You Will WorkServing all of San Luis Obispo County, Cuesta College has provided comprehensive associate degree offerings, certificates, and community programs to the region since 1964. The main campus is located along scenic Highway 1, west of San Luis Obispo and east of the beaches of the Pacific Ocean. Cuesta College has a North County Campus in Paso Robles, and South County Center, in Arroyo Grande.
Who We AreEquity, diversity, and inclusion are essential to our culture and the work we do. Cuesta College is proud to be a designated Hispanic-Serving Institution (HSI) committed to racial and socio-economic diversity as it reflects our communities and student populations. We actively seek to attract candidates who share this commitment to equity, diversity, and inclusion. As part of the Cuesta College team, you can expect to be part of a collaborative community of faculty, classified professionals, administrators, students, and community partners advancing educational excellence with intentional support services leading to student success and completion.
• Additional information about the college can be found at https://www.cuesta.edu/about/index.html• The college planning documents can be found athttps://www.cuesta.edu/about/collegeplans/index.html• Our Student Equity Action Plan can be found athttps://www.cuesta.edu/about/info/student-equity-initiatives/equity/index.html• We offer comprehensive benefit options. Information about benefits can be found athttps://www.cuesta.edu/about/depts/benefits-insurance/index.html
Essential Functions & Qualifications
ESSENTIAL FUNCTIONS
• Recommend, implement, and monitor the procedures and process of the Student Success & Learning Resource Centers and ensure that all activity promotes a professional and student-centered learning environment;• Collaborate with the SSC Supervisors to develop and implement interventions that increase student success, based on research and best practices;• Perform various support tasks for student success and support programs;• Assess students' need for academic support and services;• Connect students to academic and supportive services through a case-management approach;• Monitor and track student tutoring training progress;• Coordinate and organize the work of student and short-term employees;• Provide coverage for Student Success & Learning Resource Centers facilities as needed;
• Facilitate student success activities including but not limited to workshops, mid-term and final events;
• Coordinate, schedule and monitor proctor exams;• Prepare reports, correspondence, agendas, and meeting minutes; design and create communication material;• Assist with promotion and outreach for student support and success programs;• Engage in appropriate professional development;• Follow and implement district policies and procedures;• Perform general clerical tasks such as typing, filing, organizing, and maintaining records; and• Perform other related duties as required.
Essential functions of particular positions within classifications may vary because job duties may vary by work location.
QUALIFICATIONS
Education:
Required
• Associate degree from an accredited institution.
Preferred
• Bilingual in English and Spanish (oral and written).
Experience:
Preferred
• 1 year experience in a student support position in a high school or community college setting
Or any equivalent combination of education and experience.
Knowledge of:
• Student success and retention strategies;• Outreach and marketing techniques;• Best practices for student success;• Current technologies, personal computer, and associated office software such as word processing, spreadsheet, presentation, and/or database; and• Correct usage of English, grammar, spelling, punctuation, and vocabulary;
Ability to:
• Work with a minimum of supervision;• Implement techniques for providing academic and student support services to a diverse student population;• Work as a team member;• Exhibit superior interpersonal and problem-solving skills;• Be clearly student-focused in both philosophy and purpose;• Establish and maintain cooperative working relationships with those contacted in the performance of duties; and• Demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students.
Physical ability to:
• Read and comprehend printed matter and text and data on computer monitors;• Communicate intelligibly and effectively via speech, telephone, written correspondence, and/or email;• Sit or stand for extended periods of time;• Lift and/or carry 25 pounds; and• Exert manual dexterity sufficient for keyboard and other office equipment operation.
Additional Information
REQUIRED DOCUMENTS TO APPLYCandidates will be required to submit ALL of the required documents below when applying for this position. When uploading documents, PDF uploads are preferred.
• Cover letter;• Resume;• Reference List (see further instructions below);• Diversity statement (see further instructions below).
Diversity Statement Instructions: Cuesta College is committed to building and maintaining a workforce that reflects and honors the diversity of our students. It is important to us that our faculty, staff, and administrators demonstrate an understanding of, sensitivity to, and respect for the diverse academic, socioeconomic, ethnic, and religious backgrounds as well as sexual orientation and abilities of all constituents in the Cuesta College community.
In 500 words or less, with consideration to our Mission Statement and our values expressed above, please explain how you will demonstrate your commitment to diversity, equity, and inclusion in this position.
Reference List Instructions: Your reference list must include three professional references, their contact information, and their relationship to you.
Completed online applications and all supporting documents must be submitted by the closing date for this position. LATE, INCOMPLETE, FAXED, MAILED OR EMAILED APPLICATIONS WILL NOT BE ACCEPTED.
SALARY SCHEDULEBelow is the full salary schedule range for this position, steps A through E. Per Cuesta College's policies, new employees are placed at Steps A through C, which is the anticipated hiring range also listed below. The bargaining agreement also includes step and longevity increases. For a full salary schedule, please see our website: https://www.cuesta.edu/about/depts/humanresources/salary_schedules.html
• Salary Schedule Range: $4,557 - $5,563 per month.• Anticipated Hiring Range: $4,557 - $5,046 per month.
ADDITIONAL INFORMATIONCuesta College will not sponsor any visa applications.
San Luis Obispo County Community College District ("Cuesta College") is an equal opportunity employer committed to nondiscrimination on the basis of race, ethnicity, color, religion, national origin, sexual orientation, gender, gender identity, gender expression, marital status, medical condition, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), age, disability (physical and mental), genetic information, military and veteran status, or any other characteristic protected by applicable federal and state law in admission and access to, or treatment in employment, educational programs or activities at any of its campuses. Reasonable accommodations will be provided for applicants with disabilities who self-disclose. Cuesta College also prohibits harassment on any of these bases, including sexual harassment, as well as sexual assault, domestic violence, dating violence, and stalking.
In compliance with California law, all prospective staff and students are entitled to read the Annual Security Report, published each October by the Cuesta College Department of Public Safety. This report contains information about our emergency and crime reporting procedures, as well as crime statistics for the past 3 years. You may request a copy of this report at one of our two Public Safety Offices: on SLO campus at Building 6600A or on North County Campus at building N1021, during campus business hours. You may also access the complete text of this report at the following website address: https://www.cuesta.edu/about/depts/publicsafety/clery_act
Cuesta College uses E-Verify as part of the I-9 process to verify the work eligibility of all new hires. E-Verify is an Internet-based system that compares information from an employee's Form I-9 to data from U.S Department of Homeland Security and Social Security Administration records. For further information, visit: https://www.cuesta.edu/about/depts/humanresources/Job_Opportunities.html
Interview Process Information
Selected applicants will be invited to attend a Zoom interview on Monday, December 9, 2024.
To be considered for this position please visit our web site and apply on line at the following link: https://apptrkr.com/5723804
The San Luis Obispo County Community College District promotes inclusiveness, prohibits discrimination, and encourages all qualified persons to apply. As an Equal Employment Opportunity Employer, Cuesta College actively seeks candidates with diverse backgrounds to assist students, staff, and faculty. For ADA (Americans with Disabilities Act) assistance with the application and/or interview process, please contact the Human Resources Office: (805) 546-3129.
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