Administrative Assistant III at Orange County Department of Education
About the Employer
The Orange County Department of Education (OCDE) serves some of Orange County’s most vulnerable student populations and provides support and mandated fiscal oversight to 28 school districts serving more than 600 schools and approximately 475,000 students. In addition to providing direct instruction to students through its own alternative and special education programs, OCDE administers an array of programs and services that are critical to the operations of local school districts and community colleges, facilitating professional development, legal guidance, payroll, career and technical education support, high-speed internet access, Local Control and Accountability Plan assistance and approval, resources for families, and student enrichment. OCDE’s vision is that “Orange County students will lead the nation in college and career readiness and success.” Department staff are working to achieve this goal in collaboration with educators at all levels of student development, from early childhood through higher education, and in partnership with families, businesses and community organizations.
Job Summary
Job Summary
We are seeking a talented and enthusiastic individual to serve as Administrative Assistant III to serve in the Business Services Division. The ideal candidate will be responsible for working with the credentials/live scan unit and the clearing house for school districts and community colleges in Orange County. The incumbent will maintain and update sensitive/confidential records and related tracking system of individuals' fingerprints, Department of Justice (DOJ) reports, and credentials, provide assistance and information concerning pertinent state education codes and Title V requirements and regulations; answer questions, and refer caller/visitor to appropriate resource as necessary, perform a variety of general clerical duties in support of the OCDE credentials registry and fingerprinting systems and assigned staff. This position will be used to establish an Eligibility List for other Administrative Assistant III positions with OCDE.
Requirements / Qualifications
Education and Experience: Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: • Three (3) years of office administrative or secretarial experience; or an equivalent combination of training and experience. Experience in a school district or governmental agency is preferred. • Graduation from high school or high school equivalency test.
There are supplemental questions in the application. Please note that the EdJoin system will time-out after a 20-minute period of perceived inactivity. To assist you in the preparation of your application, the supplemental questions are listed here. Your responses should be thoughtful and thorough, and within the limit of 5,000 characters or less. We recommend that you prepare your responses in advance of beginning the application. 1. Describe a challenging customer service situation you've faced in your previous role? How did you handle it, and what was the outcome? 2. How do you handle multitasking in a fast-paced environment, and how do you maintain a positive attitude while doing so? 3. Can you describe a situation where you had to handle sensitive applicant information? How did you maintain confidentiality?
Requirements / Qualifications
Education and Experience: Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: • Three (3) years of office administrative or secretarial experience; or an equivalent combination of training and experience. Experience in a school district or governmental agency is preferred. • Graduation from high school or high school equivalency test.
There are supplemental questions in the application. Please note that the EdJoin system will time-out after a 20-minute period of perceived inactivity. To assist you in the preparation of your application, the supplemental questions are listed here. Your responses should be thoughtful and thorough, and within the limit of 5,000 characters or less. We recommend that you prepare your responses in advance of beginning the application. 1. Describe a challenging customer service situation you've faced in your previous role? How did you handle it, and what was the outcome? 2. How do you handle multitasking in a fast-paced environment, and how do you maintain a positive attitude while doing so? 3. Can you describe a situation where you had to handle sensitive applicant information? How did you maintain confidentiality?
Comments and Other Information
Resumes will not be accepted in lieu of the completed online application.
Before receiving authorization to work in this position, the individual selected will be required to provide a current negative TB authorization, within the last 60 days, and submit fingerprints for the purpose of conducting a confidential background investigation and record check. The tests are arranged and paid for by OCDE.
The Immigration Reform and Control Act of 1986 requires employers to verify the employability of all new employees. Before the Department will finalize an offer of employment, the candidate selected will be required to show original documents which establish both the individual’s identity and employment authorization. The candidate must also sign a statement under penalty of perjury regarding his/her employability.
We reserve the right to reopen, readvertise, or delay filling this position.
AA/EOE/ADA
Comments and Other Information
Resumes will not be accepted in lieu of the completed online application.
Before receiving authorization to work in this position, the individual selected will be required to provide a current negative TB authorization, within the last 60 days, and submit fingerprints for the purpose of conducting a confidential background investigation and record check. The tests are arranged and paid for by OCDE.
The Immigration Reform and Control Act of 1986 requires employers to verify the employability of all new employees. Before the Department will finalize an offer of employment, the candidate selected will be required to show original documents which establish both the individual’s identity and employment authorization. The candidate must also sign a statement under penalty of perjury regarding his/her employability.
We reserve the right to reopen, readvertise, or delay filling this position.
AA/EOE/ADA
Application Deadline
8/21/2023 4:00 PM Pacific
Date Posted
8/11/2023
Number of Openings
1
Salary
Add'l Salary Info
Classified, Range 40: $4,329.00 - $5,687.00 monthly. Placement based on education and years of experience.
Length of Work Year
260 Days/12 Months
Employment Type
Full Time
Benefits
We provide a safe, caring, courteous, and professional environment that fosters collaborative work and individual development for employees. OCDE offers generous, comprehensive, tax-free insurance benefits options to full-time members of the staff. Benefits may be prorated for employees working fewer than 12 months per year or less than full-time. Benefits packages include medical, dental, and vision care insurance for employees and their eligible dependents, and life insurance for employees.