TUSTIN UNIFIED SCHOOL DISTRICT RECEPTIONIST Range 26 DEFINITION: The Receptionist, under the supervision of the Deputy Superintendent, Personnel Services, operates a centralized telephone switchboard system at the District office; greets and assists visitors to the District office; and performs a variety of clerical support duties. ESSENTIAL DUTIES: • Operates a centralized telephone switchboard system, directing calls to appropriate personnel; receives and transmits messages; provides general information to callers as needed. • Greets parents, students and other visitors; directs and announces visitors to proper departments and personnel. • Performs general clerical duties including data entry, duplicating and typing a variety of materials including correspondence, labels, reports, requisitions, memoranda and other items. • Operates a variety of office equipment including a computer, typewriter, fax machine and copier. • Prepares and maintains a variety of records, lists and logs as assigned. • Maintains a professional atmosphere in the reception lobby. • Assists other departments as needed. • Performs related tasks as required. QUALIFICATIONS: Knowledge of: • Operation of a centralized telephone system. • Proper English grammar, punctuation, composition, vocabulary, and oral expression. • Acceptable telephone etiquette. • General office practices, procedures, and equipment. • Health regulations and safe working methods and procedures. • Proper lifting techniques. • District policies, rules and regulations. Ability to: • Answer telephones and greet the public courteously. • Efficiently work with frequent interruptions. • Operate a variety of office equipment, including computers and assigned software. • Work cooperatively with others. • Understand and follow oral and written instructions. • Observe health and safety regulations. Education/Training/Required Certification: • High school graduate or equivalent. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk and/or hear. The employee frequently is required to walk or sit. The employee is occasionally required to stand; reach with hands and arms; climb of balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Work conditions may include exposure to fumes, dust, odors, cleaning agents and chemicals. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perceptions, and the ability to adjust focus.