Position Summary: Working from our office in Ripon, California the School Records Manager is responsible for the student cumulative records as well as other digital student records for the organization. This position provides high-level administrative support within the Business Services Department. The School Records Manager will develop and implement policy for student records, insure timely, confidential and compliant management of student records, and oversee management of student records across multiple school sites. The School Records Manager will also train and supervise Records Clerks. Previous experience with student records and student information systems is strongly preferred. Responsibilities: Manage a team to implement smooth, organized and timely student records processes Develop and update policies and procedures for student records which are efficient, organized and legally compliant Input information from student records into the student information system Updating and managing various types of student records, both physical and electronic Process and file incoming student records Process and send out outgoing student records within legally required timelines Create, organize and maintain student cumulative records at multiple locations Review and respond to records requests from a variety of sources Manage and track deadlines for school tasks related to student records Monitor and review to ensure that data entry tasks are completed with 100% accuracy Supervise, evaluate, and train administrative assistants Work with Counseling Department on development and implementation of policies and procedures for student transcripts Take initiative on behalf of the customer, providing customer options while maintaining school and corporate policies Participate as a member of the Business Services team of the organization; Function as the Records Custodian for the organization, including responding to records subpoenas Oversee records for Student Services Department, including Special Education, English Language Learner and 504 programs Manage records retention and destruction according to policies and legal requirements Must be knowledgeable about and understand confidentiality of student information and records, and maintain appropriate confidentiality at all times Organize and conduct records audits as necessary to improve accuracy and efficiency Generate reports Answer phones and emails Communicate with Parents, Students, Staff and outside agencies Additional duties as assigned Preferred qualifications Data analysis experience Previous school office experience Experience with student records and/or transcripts Experience in a field with significant legal or compliance requirements Bachelor’s degree is preferred At least 4 years of records management experience is preferred Requirements Proficiency with Microsoft Office tools, Google Apps and web-based applications is essential Ability to multitask in a fast paced environment Good interpersonal skills and attention to detail Excellent communication skills, both oral and written Customer focused approach High degree of flexibility Demonstrated ability to work well in a team environment Physical Capabilities Ability to carry loads of up to 20 pounds over a distance of several meters on a daily basis Ability to transport loads (with assistance of dolly, cart or co-worker) 20 pounds or more over a distance of 100 meters Ability to move files, documents or supplies around an office space on a daily basis Ability to work at a computer work station for 8 hours per day Repetitive bending or twisting for a duration of approximately one hour two to five times per week Occasional need to ascend a short ladder or step stool California Connections Academy strives to create an inclusive environment that welcomes and values the diversity of the people we serve. We foster fairness, equity, and inclusion to create a workplace environment where everyone is treated with respect and dignity.