STUDENT SUCCESS TECHNICIAN, SOUTHWEST CENTER (BILINGUAL)

Santa Rosa Junior College

Salary: $4,320.00 - $5,252.00 Monthly

Job Type:

Job Number: 21-01018

Location: CA 95407, CA

Department: Student Services

Closing: 1/12/2022 11:59 PM Pacific

Description

FILING DEADLINE: JANUARY 12th, 2022

It is the candidate's responsibility to be sure that all required materials noted under application procedures section of this job announcement are submitted by the filing deadline in order to be given consideration.

COMPENSATION AND BENEFITS:

• Salary Range: $4,320 -$5,252 per month (21/22 Classified Salary Schedule); maximum initial placement at $4,765 per month (placement within this range is based on assessment of previous experience as documented in application materials).

• Fringe benefits: The District offers a competitive health & benefits package for employees and eligible dependents.

• Leave/Holiday time: Full-time classified members earn 8 hours of sick leave and start off accruing 8.0 hours of vacation for each month worked (accrual rate increases after third year of employment and rates are pro-rated for part-time employees). Employees are also compensated for holidays recognized by the District (14 holidays/year, pro-rated for part-time employees).

**Candidate selected will need to successfully pass a pre-employment physical examination as a condition of employment.**

JOB DESCRIPTION:The Santa Rosa Junior College Southwest Santa Rosa Center is seeking a qualified individual with demonstrated communication skills to join an outstanding team of faculty and staff to provide high-quality services to our district, our community, and most importantly to our students. Under general supervision, perform a variety of student success services duties including application, orientation, assessment and registration and student follow up; serve as a liaison to appropriate District departments.

This is a partial categorical, full-time (1.0 FTE), 12 month, classified position. The tentative work schedule will be Monday through Thursday from 10:00 a.m. to 7:00 p.m., Friday 8:00 am to 5:00 pm, evenings and weekends as needed. This position is bilingual required - (oral and written - Spanish/English). This position is contingent upon funding and Board approval.

SCOPE: The Student Success Technician completes admissions & records functions; provides information to students, faculty, staff, and the public; administers assessment tests used by the District, and ensures integrity of testing environment and materials; scores tests and coordinates distribution of results to students and appropriate District departments; collaborates with departments to develop and present program orientation materials; provides follow up services to students to ensure successful matriculation.

DEPARTMENT DESCRIPTION:The Student Services Office is committed to provide equitable services for noncredit and credit students. Its dedication is to support the college's mission of access, success, and retention. The function of the Student Services Office is to deliver registration, student support services, appropriate placement and related tests that support enrollment. The staff consists of the Manager, Southwest Santa Rosa Center, two Student Success Technicians, one Student Success Specialist I, one academic counselor, and several temporary and student workers.

ABOUT SRJC: Santa Rosa Junior College is an institution that has been a part of the community for more than 100 years, located in Sonoma County, California. Sonoma County is rich in history, beauty, and culture; it is one of the finest places to live on earth. Over 1.7 million students have attended SRJC in its more than 100-year history, many of whom are drawn to the college for its academic excellence, superb faculty and staff, comprehensive student services and beautiful grounds. At SRJC, we value learning that includes:

• Excellent and innovative instruction and support services;

• A learning- and learner-centered environment;

• A welcoming physical environment;

• Equity-minded faculty and staff with a caring and supportive attitude among faculty and staff;

• Access to programs and courses that lead to transfer and/or gainful employment; and

• Access to lifelong learning opportunities.

SRJC is committed to diversity, equity, inclusion and anti-racism. We are a designated Hispanic-Serving Institution, reflecting the great responsibility that the College has to the educational attainment and economic well-being of the surrounding community and supporting of all diverse groups. In 2019 and 2020, SRJC received the INSIGHT Into Diversity Higher Education Excellence in Diversity (HEED) Award. This award recognizes colleges and universities that demonstrate an outstanding commitment to diversity and inclusion. SRJC was the only California Community College recipient of this award. The ideal candidate will share SRJC's commitment to be an inclusive, diverse and sustainable learning community that engages the whole person. https://www.youtube.com/watch?v=coaYwdkraGY

Essential Functions

KEY DUTIES AND RESPONSIBILITIES:

Examples of key duties are interpreted as being descriptive and not restrictive in nature. Incumbents routinely perform approximately 80% of the duties below.

• Serves as a resource regarding District regulations, policies and procedures related to student success.

• Interacts with students, faculty and staff in communicating and interpreting student success policies; performs student follow-up duties; translates/interprets communications (English/Spanish).

• Gathers and enters data and test results into databases; records and prepares reports for student demographic and statistical information.

• Maintains accurate electronic and written documents; performs related administrative duties.

• Orders and maintains student success supplies.

• Participates in community outreach events; prepares outreach materials.

• Facilitates intake and performs registration services for the District, both on campus and at off-campus locations.

• Administers, schedules, registers and scores assessment, placement and diagnostic tests; maintains integrity of test environment and materials.

• Interprets and implements Family Educational Rights and Privacy Act of 1974 (FERPA).

• May supervise student and short-term, non-continuing employees.

EMPLOYMENT STANDARDS

ABILITY TO:

Explain test requirements concisely and clearly; perform moderately complex admissions and records responsibilities; understand and carry out oral and written instructions provide effective customer service; facilitate large groups of people; communicate effectively in English and Spanish (bilingual English/Spanish required); keep records and prepare reports; maintain cooperative working relationships; demonstrate sensitivity to, and respect for, a diverse population.

KNOWLEDGE OF:

Policies and procedures of standard assessment and admissions and records practices; Family Educational Rights and Privacy Act of 1974 (FERPA); standard office productivity software and specialized systems.

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Minimum Qualifications

Candidates/incumbents must meet the minimum qualifications as detailed below, or file for equivalency. Equivalency decisions are made on the basis of a combination of education and experience that would likely provide the required knowledge and abilities. If requesting consideration on the basis of equivalency, an Equivalency Application is required at the time of interest in a position (equivalency decisions are made by Human Resources, in coordination with the department where the vacancy exists, if needed.)

Required Education:

Graduation from high school; Associate's degree preferred.

Required Experience:

Previous (less than one year of full-time equivalent) experience in an office environment; experience in a college environment preferred.

Additional Requirement: Bilingual (English/Spanish) oral and written communication skills required.

LICENSE OR CERTIFICATE:

This classification requires the use of a personal or District vehicle while conducting District business. Must possess a valid (Class C) California driver's license and an acceptable driving record.

SPECIAL REQUIREMENTS:

• Position requires frequent travel to various area high schools, organizations, and community agencies.

• Ability to lift up to 50 lbs. unassisted. The selected candidate will need to successfully pass a pre-employment physical examination as a condition of employment (at the District's expense).

Application Procedures

In order to be considered for this position, applicants must provide the following:

• A completed Santa Rosa Junior College/GovernmentJobs.com Employment Application and responses to Agency-wide Questions. Please note resumes are not a substitute for completing the "Work Experience" section of the employment application. Applications will be considered incomplete if no work experience is listed, or if other required application fields are missing or incomplete.

• Contact information (phone number and email address) for three professional references.

• A brief cover letter explaining your interest in the position, including how you meet the minimum and preferred requirements and are qualified to perform the essential functions as listed in this section of the job posting.

• Current Resume.

• If applicable, copies of transcripts of all college-level coursework, including confirmation of degrees. If selected for the position, official transcripts must be submitted prior to employment. Unofficial copies (both sides) will be accepted if the unofficial document includes a seal, watermark, or other proof that the document was provided by an educational institution.

• If transcripts are from an institution outside of the United States, applicants must provide a formal evaluation of their foreign degree(s) at the time of application. https://hr.santarosa.edu/minimum-qualifications-equivalency-and-foreign-degrees.

6. If you do not possess minimum qualifications as noted under the Minimum Qualifications Section of the job posting, you must complete and attach the https://hr.santarosa.edu/sites/hr.santarosa.edu/files/ClassEquivAppfinal.pdf https://get.adobe.com/reader/ and supporting documents, including narrative synopsis, to your employment application in order to be considered. 7. A current DMV Driver report (within the last six (6) months verifying a good driving record.

PLEASE SUBMIT ONLY MATERIALS REQUESTED.

Following the filing deadline, applications which are complete for screening will be reviewed by a screening committee. Approximately 2-4 weeks after the filing deadline, Human Resources will notify you whether or not you have been selected for an interview. Those applicants most suitably qualified for the position will be invited to interview with a Screening Committee.

If you are in need of special services or facilities due to a disability in order to apply or interview for this opening, please contact the Human Resources Department.

MORE ABOUT SRJC HUMAN RESOURCES

BUSSMAN HALL ANNEX

MAILING ADDRESS: 1501 Mendocino Avenue, Santa Rosa, CA 95401

PHONE: (707) 527-4954

EMAIL: Please contact Shauna Malvino, mailto:smalvino@santarosa.edu or Maria Padilla mailto:mpadillacampos@santarosa.edu

The office is located in the Bussman Building on the Santa Rosa campus. All documents included in your online employment application become the property of the District. Your employment application for this opening will not automatically be considered for future openings. New employment application(s) must be submitted for each opening.

Due to COVID-19, the Human Resources staff are working remotely until further notice.

CONDITIONS OF EMPLOYMENT (Prior to beginning employment):

• In accordance with Federal Law all employees must provide proof of eligibility to work in the United States.

• Must be fingerprinted in California and have background clearance (at applicant's expense).

• Must successfully pass a pre-employment physical examination as a condition of employment (at the District's expense).

• Must take a TB test (once hired and every four years thereafter).

• Within 6 months of employment, must complete required District trainings such as Title IX, Mandated Reporter.

• Employees who work on-site or access District facilities: Through December 31, 2021: either provide proof of full vaccination or submit to weekly testing. Beginning January 1, 2022: provide proof of full vaccination. For more details, see https://covid.santarosa.edu/vaccine-requirement-employees.

Campus Security Policy and Campus Crime Statistics Act (Jeanne Clery Disclosure)

Sonoma County Junior College District's annual security report includes statistics for the previous three years concerning reported crimes that occurred on campus; in certain off-campus buildings or property owned or controlled by Sonoma County Junior College District; and on public property within, or immediately adjacent to and accessible from, the campus. The report also includes institutional policies concerning campus security, such as policies concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters.https://police.santarosa.edu/. Paper copies of the full report are available upon request by contacting Police Department Records at (707) 527-4963 or by visiting the Sonoma County Junior College District Police Department located at 2032 Armory Drive, Pedroncelli Center, Santa Rosa Campus.

Non Discrimination The Sonoma County Junior College District does not discriminate on the basis of race, religious creed, color, national origin, ancestry, ethnic group identification, physical disability, mental disability, medical condition, genetic condition, marital status, sex, gender, gender identity, gender expression, genetic information or sexual orientation in any of its policies, procedures or practices; nor does the District discriminate against any employees or applicants for employment on the basis of their age. This non- discrimination policy covers admission, access and treatment in District programs and activities-- including but not limited to academic admissions, financial aid, educational services and athletics--and application for District employment. https://strategic-planning.santarosa.edu/

VISION:SRJC aspires to be an inclusive, diverse and sustainable learning community that engages the whole person.

MISSION: SRJC passionately cultivates learning through the creative, intellectual, physical, social, emotional, aesthetic and ethical development of our diverse community.

• We focus on student learning by preparing students for transfer; by providing responsive career and technical education; and by improving students' foundational skills.

• We provide a comprehensive range of student development programs and services that support student success and enrich student lives.

• We support the economic vitality, social equity and environmental stewardship of our region.

• We promote personal and professional growth and cultivate joy at work and in lifelong learning.

• We foster critical and reflective civic engagement and thoughtful participation in diverse local and global communities.

• We regularly assess, self-reflect, adapt, and continuously improve.

Equal Employment Opportunity

SRJC attracts and retains the most qualified faculty and staff from diverse backgrounds. This is achieved through an inclusive recruitment strategy and a rigorous, thorough hiring process that begins with the fair and consistent evaluation of each application for minimum qualifications and demonstrated skills specific to each position/assignment. Because the ability to serve students from broad cultural heritages, socioeconomic backgrounds and genders is a key commitment of the District mission, SRJC actively encourages applications from candidates who recognize the value that diversity brings to a professional educational community.

The Sonoma County Junior College District is an Equal Opportunity Employer.

To apply, please visit https://apptrkr.com/2765617

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