
Computer Service Technician I, Educational Technology and Support Department at Baldwin Park Unified School District
About the Employer
MISSION Ensure High Achievement for ALL Learners. VISION In a culture of high expectations and academic rigor and an environment of support, understanding, and emotional safety, all Baldwin Park Unified School District students will graduate with a valued and highly respected diploma, prepared with the relevant skills, knowledge, and personal attributes necessary for success in a university or other institution of higher education and/or any post-secondary options of their choice. CORE VALUES -- Learning FIRST Family: Collaboration, Community, Culture, Diversity Integrity: Honesty, Respect, Transparency, Trustworthiness Rigor: Achievement, Action, Risk-Taking, Solution-Driven Service: Accountability, Advocacy, Dedication, Support Thrive: Creativity, Passion, Positivity, Vision
Job Description / Essential Elements:
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Under the direction of the Director of Technology and Educational Information Services,perform a combination of technical and resource services in the installation, operation and diagnosis of computer and associated equipment; install software and provide user support services for both students and staff.
EXAMPLES OF DUTIES: Install computers, peripheral equipment, hardware upgrades and software. Perform diagnostics and repairs on computers and peripherals; format hard disks, install disk operating systems, software and ghosting of computers. Troubleshoot computer problems and assist in solving both hardware and software problems. Provide and assist in providing users with software, computer hardware and peripheral equipment training; assist users in accessing and clarifying information in manuals and other forms of documentation. Recommend computer hardware, peripherals and software in accordance with District standards and purchasing procedures. Maintain and update hardware and software inventory. Perform related duties as assigned. Provide assistance to students, teachers, and administrators at department and school sites. Knowledge of: Standard operating systems such as DOS, Windows 9x, Windows 2000 and Windows XP. General knowledge of computer repair skills. Analytical skills. Knowledge of computer terminology. Problem-solving skills. Basic Networking principles.
Internet skills. Time management. Communicate at different levels of expertise. General knowledge of industry standards applications such as Microsoft products, Adobe products and District approved software. Reporting procedures, record-keeping and report generation. Basic arithmetic. Modern Office and classroom methods, practices and procedures involving the use of computer technology and related equipment.
Ability to: Operate diagnostic equipment. Troubleshoot computers, and related peripherals. Operate computer diagnostic utilities. Basic troubleshooting of network equipment. Adhere to District networking standards. Learn and effectively use software specific to District needs. Read, comprehend and apply general instructions and related technical program information. Train or assist in providing training to stand-alone and local area network users. Provide technical assistance. Work independently with little supervision. Communicate effectively both orally and in writing. Understand and follow oral and written instructions. Establish and maintain cooperative and effective working relationships with a wide variety of users. Perform light physical labor (lifts computers, printers, and other equipment on and off carts or work benches). Maintain accurate records and inventories.
Requirements / Qualifications
The Baldwin Park Unified School District is recruiting for a Computer Service Technician I. The Computer Service Technician I is under the direction of the Director of Technology and Educational Information Services, and will perform a combination of technical and resource services in the installation, operation and diagnosis of computer and associated equipment; install software and provide user support services for both students and staff. For a full description of the duties assigned, please review the job description. Baldwin Park Unified School District offers an exceptional benefits package (medical, dental, vision, and membership in the CalPERS retirement system).
Selection Process: The selection process tentatively consists of the District application review, practicum, and interviews. The Human Resources Department will contact all applicants once the selection process has been finalized. Minimum Requirements: Any combination of training and experience which would indicate possession of the knowledge, skills, and abilities listed herein. An example is: Two years of experience in the field of computer maintenance and repair and certification from a recognized technical school or computer manufacturer. Education: Graduation from high school or GED. Experience: Two (2) years of general computer installation and repair work experience. CompTia A+ Certification is required. Preferred: CompTia N+ Certification is preferred. A valid California driver’s license and the availability of private transportation or the ability to provide transportation between job sites may be required. The following must be submitted with your on-line application for interview consideration:
- Letter(s) of Recommendation (2 letters of recommendation; recent within 2 years, must be dated)
- Other (CompTia A+ or CompTia N+ Certification )
- Resume
Requirements / Qualifications
The Baldwin Park Unified School District is recruiting for a Computer Service Technician I. The Computer Service Technician I is under the direction of the Director of Technology and Educational Information Services, and will perform a combination of technical and resource services in the installation, operation and diagnosis of computer and associated equipment; install software and provide user support services for both students and staff. For a full description of the duties assigned, please review the job description. Baldwin Park Unified School District offers an exceptional benefits package (medical, dental, vision, and membership in the CalPERS retirement system).
Selection Process: The selection process tentatively consists of the District application review, practicum, and interviews. The Human Resources Department will contact all applicants once the selection process has been finalized. Minimum Requirements: Any combination of training and experience which would indicate possession of the knowledge, skills, and abilities listed herein. An example is: Two years of experience in the field of computer maintenance and repair and certification from a recognized technical school or computer manufacturer. Education: Graduation from high school or GED. Experience: Two (2) years of general computer installation and repair work experience. CompTia A+ Certification is required. Preferred: CompTia N+ Certification is preferred. A valid California driver’s license and the availability of private transportation or the ability to provide transportation between job sites may be required. The following must be submitted with your on-line application for interview consideration:
- Letter(s) of Recommendation (2 letters of recommendation; recent within 2 years, must be dated)
- Other (CompTia A+ or CompTia N+ Certification )
- Resume
Comments and Other Information
Priority consideration will be given to internal candidates (District Employees); however, external candidates are highly encouraged to apply.
This recruitment may be used to fill future vacancies. We reserve the right to reopen, re-advertise, delay, or cancel filling this position.
Please note that all correspondences will be via email only, including, interview dates and times, exam information, delays or cancellations of recruitment's and other important information as it relates to your application and recruitment process.
Failure to provide correct contact information, including not properly filling out the sections of the application and incomplete application package will result in disqualification for this recruitment.
NOTE: A resume cannot be substituted for an online application or for any section of the online application.
To be considered for the position you must fill out the education and experience sections of the application and your education and experience must demonstrate that you meet the initial requirements for the position. You must do this within any and all portions of the application that request this information.
Any unpaid volunteer experience must be verified by a supervisory signature from the volunteer agency on official agency letterhead. Verification must specify: (1) the period of service, (2) the amount of time worked during this period, and (3) the duties and responsibilities performed by the volunteer.
The Baldwin Park Unified School District does not discriminate on the basis of race, color, national origin, gender, disability, age, marital status, or religion in any of its policies, practices, or procedures. If you believe you have been discriminated against, contact Christine Heinrichs, Director of Human Resources, 3699 N. Holly Ave., Baldwin Park, CA 91706; (626) 962-3311.
Official offers of employment are made by the Baldwin Park Unified School District Human Resources Department and are made contingent upon Board approval. It is also required that a final offer of employment will only be made after the candidate has successfully been fingerprinted and clearance for employment is authorized by Human Resources. Costs for livescan services shall be borne by the candidate.
If you need assistance with the on-line application, please contact Jose F. Garcia, Human Resources Technician, via email at jfgarcia751@bpusd.net.
Comments and Other Information
Priority consideration will be given to internal candidates (District Employees); however, external candidates are highly encouraged to apply.
This recruitment may be used to fill future vacancies. We reserve the right to reopen, re-advertise, delay, or cancel filling this position.
Please note that all correspondences will be via email only, including, interview dates and times, exam information, delays or cancellations of recruitment's and other important information as it relates to your application and recruitment process.
Failure to provide correct contact information, including not properly filling out the sections of the application and incomplete application package will result in disqualification for this recruitment.
NOTE: A resume cannot be substituted for an online application or for any section of the online application.
To be considered for the position you must fill out the education and experience sections of the application and your education and experience must demonstrate that you meet the initial requirements for the position. You must do this within any and all portions of the application that request this information.
Any unpaid volunteer experience must be verified by a supervisory signature from the volunteer agency on official agency letterhead. Verification must specify: (1) the period of service, (2) the amount of time worked during this period, and (3) the duties and responsibilities performed by the volunteer.
The Baldwin Park Unified School District does not discriminate on the basis of race, color, national origin, gender, disability, age, marital status, or religion in any of its policies, practices, or procedures. If you believe you have been discriminated against, contact Christine Heinrichs, Director of Human Resources, 3699 N. Holly Ave., Baldwin Park, CA 91706; (626) 962-3311.
Official offers of employment are made by the Baldwin Park Unified School District Human Resources Department and are made contingent upon Board approval. It is also required that a final offer of employment will only be made after the candidate has successfully been fingerprinted and clearance for employment is authorized by Human Resources. Costs for livescan services shall be borne by the candidate.
If you need assistance with the on-line application, please contact Jose F. Garcia, Human Resources Technician, via email at jfgarcia751@bpusd.net.