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Integrated Technology Support Specialist I at San Diego Unified School District

Application Deadline

8/7/2023 11:59 PM Pacific

Date Posted
7/24/2023
Contact
Number of Openings
1
Salary
Add'l Salary Info
$29.08 - $35.37 Hourly
Length of Work Year
12 Months
Employment Type
Full Time

Job Summary

Job Summary

The Integrated Technology Support Specialist I provides initial technical support services through remote, phone and/or in person to end users with issues regarding software, hardware and networks; analyze and provide solutions to complex and routine problems.

Requirements / Qualifications

This opportunity is open to all interested candidates. The Integrated Technology Support Specialist I provides initial technical support services through remote, phone and/or in person to end users with issues regarding software, hardware and networks; analyze and provide solutions to complex and routine problems. Note: There are currently one (1), 12-month, full-time position available.

EDUCATION AND EXPERIENCE: Any combination of training, experience, and/or education equivalent to graduation from high school and three years of computer-related customer support experience. A+, Network+, Cisco or other Microsoft Specialist/Engineer certifications are desirable. LICENSES AND OTHER REQUIREMENTS: Possession of a valid California driver’s license and availability of a vehicle capable of occasionally transporting computers, and similar related equipment (mileage expense allowance provided).

Requirements / Qualifications

This opportunity is open to all interested candidates. The Integrated Technology Support Specialist I provides initial technical support services through remote, phone and/or in person to end users with issues regarding software, hardware and networks; analyze and provide solutions to complex and routine problems. Note: There are currently one (1), 12-month, full-time position available.

EDUCATION AND EXPERIENCE: Any combination of training, experience, and/or education equivalent to graduation from high school and three years of computer-related customer support experience. A+, Network+, Cisco or other Microsoft Specialist/Engineer certifications are desirable. LICENSES AND OTHER REQUIREMENTS: Possession of a valid California driver’s license and availability of a vehicle capable of occasionally transporting computers, and similar related equipment (mileage expense allowance provided).

Comments and Other Information

To be eligible for consideration, interested candidates must submit the following documents: Online Employment Application and Supplemental Questionnaire Copy of Degree/Official Transcript (if applicable) Additional documents such valid related certifications, resume, etc., should be attached to the online employment application. Please complete the online application to include all current and previous paid work history and education. Indicate on the application if you have unpaid volunteer or internship experience (unpaid work experience does not satisfy the minimum experience required to qualify for a position). The length of time you worked in each position or assignment must be clearly shown. If you have worked in a substitute or temporary position, please include the job title, school/department and employment dates for each assignment. The supplemental questions should be answered thoroughly, clearly and concisely as the responses provided (along with the entire application package) will be carefully reviewed to determine which candidates will move forward in the recruitment process. A resume may be attached, but not substituted for completing the work history and education sections of the employment application. EXAMINATION PROCESS: The examination process will consist of an application screening based on the candidate's education, work history and responses to the supplemental questions. Applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the recruitment process. ADDITIONAL INFORMATION: The San Diego Unified School District communicates information regarding the hiring process via email. Please be aware that the District is not responsible for messages blocked by your email service. In an effort to allow our emails through your personal spam filter, you can try to add the domain@sandi.net and domain@governmentjobs.com to your safe senders list. The San Diego Unified School District provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, ethnicity, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, immigration status, association with a group with one or more actual or perceived characteristics or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. The Title IX Coordinator's contact information is lryan@sandi.net, 619.725.8000 or by mail, 4100 Normal Street, San Diego, CA 92103. The Title II Coordinator's contact information is wranck-buhr@sandi.net 619.725.5678 or by mail, 4100 Normal Street Room 3126, San Diego, CA 92103. The 504 Coordinator's contact information is enall@sandi.net 619.344.6420 or by mail, 5465 El Cajon Blvd. Room B-2, San Diego, CA 92115 It is the policy of San Diego Unified School District to maintain a drug-free workplace. If needed, individuals protected by the Americans with Disabilities Act (ADA) may request accommodation.

Comments and Other Information


To be eligible for consideration, interested candidates must submit the following documents: Online Employment Application and Supplemental Questionnaire Copy of Degree/Official Transcript (if applicable) Additional documents such valid related certifications, resume, etc., should be attached to the online employment application. Please complete the online application to include all current and previous paid work history and education. Indicate on the application if you have unpaid volunteer or internship experience (unpaid work experience does not satisfy the minimum experience required to qualify for a position). The length of time you worked in each position or assignment must be clearly shown. If you have worked in a substitute or temporary position, please include the job title, school/department and employment dates for each assignment. The supplemental questions should be answered thoroughly, clearly and concisely as the responses provided (along with the entire application package) will be carefully reviewed to determine which candidates will move forward in the recruitment process. A resume may be attached, but not substituted for completing the work history and education sections of the employment application. EXAMINATION PROCESS: The examination process will consist of an application screening based on the candidate's education, work history and responses to the supplemental questions. Applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the recruitment process. ADDITIONAL INFORMATION: The San Diego Unified School District communicates information regarding the hiring process via email. Please be aware that the District is not responsible for messages blocked by your email service. In an effort to allow our emails through your personal spam filter, you can try to add the domain@sandi.net and domain@governmentjobs.com to your safe senders list. The San Diego Unified School District provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, ethnicity, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, immigration status, association with a group with one or more actual or perceived characteristics or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. The Title IX Coordinator's contact information is lryan@sandi.net, 619.725.8000 or by mail, 4100 Normal Street, San Diego, CA 92103. The Title II Coordinator's contact information is wranck-buhr@sandi.net 619.725.5678 or by mail, 4100 Normal Street Room 3126, San Diego, CA 92103. The 504 Coordinator's contact information is enall@sandi.net 619.344.6420 or by mail, 5465 El Cajon Blvd. Room B-2, San Diego, CA 92115 It is the policy of San Diego Unified School District to maintain a drug-free workplace. If needed, individuals protected by the Americans with Disabilities Act (ADA) may request accommodation.