NETWORK/ COMPUTER SUPPORT TECHNICIAN at Lynwood Unified School District
Job Description / Essential Elements:
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Network/Computer Support TechnicianBargaining Unit: California School Employees Association |
Class Code: 800065 |
LYNWOOD USD
Established Date: Dec 6, 2010
Revision Date: Dec 6, 2010
Established Date: Dec 6, 2010
Revision Date: Dec 6, 2010
SALARY RANGE |
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| $22.19 - $27.04 Hourly $1,775.08 - $2,163.23 Biweekly $3,846.00 - $4,687.00 Monthly $46,152.00 - $56,244.00 Annually |
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BASIC FUNCTION:
Under the direction of the Director of Technology, provide and assist in a variety of services in the installation, operation, repair and maintenance of computer networks and related equipment; monitor, evaluate and modify network systems to assure proper security and operation; install, maintain and repair computer hardware, software and peripheral equipment; provide technical user support assistance.
Provide support to Network/Computer Specialists as well as function independently in securing installation and repair.
REPRESENTATIVE DUTIES:
ESSENTIAL DUTIES:
Respond to emergency calls determining safety hazards and methods and procedures for their correction.
Respond to emergency calls determining safety hazards and methods and procedures for their correction.
Monitor and troubleshoot local area networks to assure maximum network performance and reliability.
Assist Network/Computer Specialists in inspecting, troubleshooting and diagnosing network systems, hardware, cabling and related equipment to assure the smooth running of District network systems and proper security; assist in resolving network problems and malfunctions.
Install cables necessary for computer systems, networks and peripheral equipment.
Assist Network/Computer Specialists in inspecting, troubleshooting and diagnosing network systems, hardware, cabling and related equipment to assure the smooth running of District network systems and proper security; assist in resolving network problems and malfunctions.
Install cables necessary for computer systems, networks and peripheral equipment.
Assist with the training of District staff in the operation of computers and related peripheral data processing equipment and software throughout the District.
Maintain a variety of network activities including establishing and maintaining user accounts, data paths, passwords, e-mail accounts, Internet connectivity, back-ups and designated programs and systems; troubleshoot and resolve password issues.
Troubleshoot, diagnose and resolve problems with peripheral equipment including printers, printer cables, scanners, hubs, operating systems and others; connect workstations to network and install related software on workstations and servers.
Communicate with District personnel and outside agencies to exchange information, coordinate activities and resolve issues or concerns.
Perform routine preventive maintenance on hardware, software, peripherals and network equipment.
Maintain inventory of parts and supplies; stock and order supplies as needed.
Prepare and maintain a variety of records and reports related to inventory of equipment and maintenance activities.
Troubleshoot, diagnose and resolve problems with peripheral equipment including printers, printer cables, scanners, hubs, operating systems and others; connect workstations to network and install related software on workstations and servers.
Communicate with District personnel and outside agencies to exchange information, coordinate activities and resolve issues or concerns.
Perform routine preventive maintenance on hardware, software, peripherals and network equipment.
Maintain inventory of parts and supplies; stock and order supplies as needed.
Prepare and maintain a variety of records and reports related to inventory of equipment and maintenance activities.
Serve as a support liaison between other departments and LUSD Technicians.
OTHER DUTIES:
Attend and participate in meetings, conferences and seminars related to computer technology to maintain current knowledge of technological advances in the field.
Provide technical assistance to outside vendors as directed.
Perform related duties as assigned.
INITIAL QUALIFICATIONS:
MINIMUM QUALIFICATIONS:
Graduation from high school or equivalent, supplemented by specialized training in computer science or a related field and two (2) years of experience in the installation, maintenance and repair of computer systems, networks, peripherals and related equipment.
LICENSES AND OTHER REQUIREMENTS:
Valid California Class C driver's license.
LICENSES AND OTHER REQUIREMENTS:
Valid California Class C driver's license.
KNOWLEDGE, SKILLS, ABILITIES AND WORKING CONDITIONS:
Materials, methods and tools used in the operation, installation and repair of computer and network systems.
Installation, configuration, operation, maintenance, troubleshooting, diagnosis and repair of computer hardware, software and peripheral equipment.
Database structures, on-line applications and system capabilities of assigned computer systems.
Computer hardware systems, software applications and languages utilized by the District.
Record-keeping techniques.
Interpersonal skills using tact, patience and courtesy.
Oral and written communication skills.
ABILITY TO:
Provide a variety of specialized services in the installation, operation, repair and maintenance of computer networks and related equipment.
Monitor and evaluate network systems to assure proper security and operation.
Provide technical user support assistance.
Troubleshoot, diagnose and resolve problems with computer hardware, software, networks and peripherals in a timely manner.
Adapt new or existing equipment for integration into current systems.
Analyze situations accurately and adopt an effective course of action.
Maintain network system security, servers and databases.
Manage server-based applications.
Maintain current knowledge of technological advances in the field.
Operate a variety of tools and equipment utilized in the operation and repair of computer and network systems.
Communicate effectively both orally and in writing.
Establish and maintain cooperative and effective working relationships with others.
Plan and organize work schedule to correspond with technical support.
Maintain records related to assigned activities.
Meet schedules and time lines.
Work independently with little direction.
Provide a variety of specialized services in the installation, operation, repair and maintenance of computer networks and related equipment.
Monitor and evaluate network systems to assure proper security and operation.
Provide technical user support assistance.
Troubleshoot, diagnose and resolve problems with computer hardware, software, networks and peripherals in a timely manner.
Adapt new or existing equipment for integration into current systems.
Analyze situations accurately and adopt an effective course of action.
Maintain network system security, servers and databases.
Manage server-based applications.
Maintain current knowledge of technological advances in the field.
Operate a variety of tools and equipment utilized in the operation and repair of computer and network systems.
Communicate effectively both orally and in writing.
Establish and maintain cooperative and effective working relationships with others.
Plan and organize work schedule to correspond with technical support.
Maintain records related to assigned activities.
Meet schedules and time lines.
Work independently with little direction.
ENVIRONMENT:
Indoor/outdoor environment.
Driving a vehicle to conduct work.
Indoor/outdoor environment.
Driving a vehicle to conduct work.
PHYSICAL DEMANDS:
Dexterity of hands and fingers to operate hand tools, computer keyboards and other specialized equipment.
Hearing and speaking to exchange information.
Reaching overhead, above the shoulders and horizontally.
Lifting, carrying, pushing or pulling heavy objects.
Standing for extended periods of time.
Bending at the waist, kneeling or crouching.
Dexterity of hands and fingers to operate hand tools, computer keyboards and other specialized equipment.
Hearing and speaking to exchange information.
Reaching overhead, above the shoulders and horizontally.
Lifting, carrying, pushing or pulling heavy objects.
Standing for extended periods of time.
Bending at the waist, kneeling or crouching.
Stooping and squatting.
Seeing to view a computer monitor and read a variety of materials.
Climbing or crawling to install cables and equipment.
Seeing to view a computer monitor and read a variety of materials.
Climbing or crawling to install cables and equipment.
Requirements / Qualifications
EDUCATION AND EXPERIENCE: • Graduation from high school OR General Education Development (GED) equivalent, supplemented by specialized training in computer science or a related field. • Two (2) years of experience in the installation, maintenance and repair of computer systems, networks, peripherals and related equipment. LICENSES AND OTHER REQUIREMENTS: • Valid California Class C driver's license.
INITIAL QUALIFICATIONS DOCUMENT SUBMISSION OPTIONS: All required documents MUST be official for consideration. Unofficial documents will not be considered. Failure to furnish official documentation(s) and/or certification prior to the application closing date may subject an applicant to disqualification. For further details on required documents, please see the initial qualifications section. OPTION 1: You may scan and attach all the required documentation(s)/certification(s) in the ORIGINAL form upon submission of the application by the closing date. OPTION 2: You may submit all required documentation(s)/certification(s) in the ORIGINAL form, in person to Human Resources (Classified Personnel department) at 11321 Bullis Road, Lynwood, CA prior to or by the application closing date. Applications without the supporting documents will be considered incomplete and will be disqualified. Foreign Diploma/ Degree/Transcripts must be certified and evaluated to meet the United States equivalent to be considered. SATISFACTION OF INITIAL QUALIFICATIONS: You must submit the following documentation(s)/certification(s) prior to or by the closing date: • Original high school diploma OR a GED OR official transcripts from high school OR official transcripts from college that denotes graduation from high school OR a college degree. • Official transcripts that denote specialized training in computer science or a related field. • Valid California Class C driver's license. *** REQUIRED UPON EMPLOYMENT PROCESSING *** OFFICIAL DMV DRIVING HISTORY RECORD: You must go in-person to a DMV office to request your official driving record. This is the ONLY way to obtain this official document. The Department of Motor Vehicles (DMV) driving history must be dated within the last thirty (30) days of the employment processing period. A DMV record obtained via the internet or online will NOT be accepted.
Requirements / Qualifications
EDUCATION AND EXPERIENCE: • Graduation from high school OR General Education Development (GED) equivalent, supplemented by specialized training in computer science or a related field. • Two (2) years of experience in the installation, maintenance and repair of computer systems, networks, peripherals and related equipment. LICENSES AND OTHER REQUIREMENTS: • Valid California Class C driver's license.
INITIAL QUALIFICATIONS DOCUMENT SUBMISSION OPTIONS: All required documents MUST be official for consideration. Unofficial documents will not be considered. Failure to furnish official documentation(s) and/or certification prior to the application closing date may subject an applicant to disqualification. For further details on required documents, please see the initial qualifications section. OPTION 1: You may scan and attach all the required documentation(s)/certification(s) in the ORIGINAL form upon submission of the application by the closing date. OPTION 2: You may submit all required documentation(s)/certification(s) in the ORIGINAL form, in person to Human Resources (Classified Personnel department) at 11321 Bullis Road, Lynwood, CA prior to or by the application closing date. Applications without the supporting documents will be considered incomplete and will be disqualified. Foreign Diploma/ Degree/Transcripts must be certified and evaluated to meet the United States equivalent to be considered. SATISFACTION OF INITIAL QUALIFICATIONS: You must submit the following documentation(s)/certification(s) prior to or by the closing date: • Original high school diploma OR a GED OR official transcripts from high school OR official transcripts from college that denotes graduation from high school OR a college degree. • Official transcripts that denote specialized training in computer science or a related field. • Valid California Class C driver's license. *** REQUIRED UPON EMPLOYMENT PROCESSING *** OFFICIAL DMV DRIVING HISTORY RECORD: You must go in-person to a DMV office to request your official driving record. This is the ONLY way to obtain this official document. The Department of Motor Vehicles (DMV) driving history must be dated within the last thirty (30) days of the employment processing period. A DMV record obtained via the internet or online will NOT be accepted.
Comments and Other Information
NOTE: To be considered for the position you must fill out the Education and Work Experience sections of the application. Your Education and Work Experience must demonstrate that you meet the initial requirements for the position. You must demonstrate that you meet the requirements for the position within any and all portions of the application that request the information.
Comments and Other Information
NOTE: To be considered for the position you must fill out the Education and Work Experience sections of the application. Your Education and Work Experience must demonstrate that you meet the initial requirements for the position. You must demonstrate that you meet the requirements for the position within any and all portions of the application that request the information.
Application Deadline
3/3/2020 4:30 PM Pacific
Date Posted
2/11/2020
Contact
Elva Ruiz
310 886 1611
310 886 1611
Number of Openings
Not Specified
Salary
Add'l Salary Info
$22.19 - $27.04 Hourly
Length of Work Year
FULL-TIME OR PART-TIME AND/OR SUBSTITUTE POSITION: SIX (6), SEVEN (7) OR EIGHT (8) HOURS PER DAY; TEN (10), ELEVEN (11) OR TWELVE (12) MONTHS PER YEAR.
Employment Type
Full and Part Time