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Manager, Technology Projects #1118-320 at Contra Costa County Office Of Education

IN-HOUSE VACANCY - INTERNAL CANDIDATES ONLY

This position is only available to current employees of this school district. Applications submitted by job seekers not currently employed by the school district will not be considered.

Application Deadline

11/30/2018 5:00 PM Pacific

Date Posted
11/26/2018
Number of Openings
1
Salary
Add'l Salary Info
$7,613.33 - $9,254.00 monthly on a five-step range, with comprehensive benefits
Length of Work Year
8 hours/day, 5 days/week, 12 months/year
Employment Type
Full Time
Location:
77 Santa Barbara Road, Pleasant Hill, CA

About the Employer

The Contra Costa County Office of Education is a unique agency. One of 58 counties in the state of California, Contra Costa County has the 11th largest public school student population in the state. Officially established in 1932, the CCCOE has a long history of providing direct services to some of our county's most vulnerable students, including young people who are incarcerated, homeless or in foster care, as well as students who have severe physical or emotional challenges. CCCOE also provides support services to schools and school districts in Contra Costa County; services that can be handled most effectively and economically on a regional basis rather than by each of the county's 261 schools or 18 school districts. These services range from budget approval and fiscal support, to technology infrastructure and communication support. In addition, CCCOE provides some of the best, high level professional development opportunities for educators in the entire state. The County Office of Education is an essential part of Contra Costa's outstanding public school system. Overall, our county's students rank high on virtually every measure of achievement – from test scores to college entrance rates. For more information about the County Office's programs and services, we invite you to visit our website at www.cccoe.k12.ca.us

Job Description / Essential Elements:    Print   
CONTRA COSTA COUNTY OFFICE OF EDUCATION CLASS TITLE: MANAGER, TECHNOLOGY PROJECT BASIC FUNCTION: Under the direction of the Director II, Technology Systems, organize and direct operations and activities involved in the installation, configuration, maintenance, troubleshooting, diagnosis and repair of computer and network systems, hardware, software and peripherals; design, develop, implement and conduct network and computer system installation, modification, maintenance and repair projects; train and evaluate the performance of assigned personnel. REPRESENTATIVE DUTIES: ESSENTIAL DUTIES: Organize and direct operations and activities involved in the installation, configuration, maintenance, troubleshooting, diagnosis and repair of computer and network systems, hardware, software and peripherals; assure proper resolution of related technology problems and provide for system enhancements; establish and maintain installation, maintenance and repair priorities. Design, develop, implement and conduct network and computer system installation, modification, maintenance and repair projects; organize and direct the planning, installation, configuration and upgrading of new and existing network systems including a variety of servers, routers, switches, cables, connectors, personal computers, printers and data communications devices. Train and evaluate the performance of assigned staff; interview and select employees and recommend transfers, reassignment, termination and disciplinary actions; assign employee duties and review work to assure accuracy, completeness and compliance with established standards, requirements and procedures. Organize, direct and participate in the investigation, troubleshooting, diagnosis and repair of peer-to-peer and client-server network and computer system, hardware, software and peripheral malfunctions; assure proper installation and updating of computer and server software and applications; monitor and analyze system performance to assure proper operations. Monitor, update and assure smooth operation of the online help desk system and related user support functions to provide staff with assistance concerning computer and network operations, software applications and related malfunctions; supervise and participate in providing technical troubleshooting and information, determining type of request, diagnosing and providing solutions. Configure and maintain network system security and servers; oversee and participate in a variety of network administration activities for Local Area Network, file and other network systems including establishing and maintaining user accounts, passwords, e-mail accounts, internet connectivity and back-ups; supervise the development and maintenance of SPAM and virus filters. Review and evaluate technology needs and determine material, labor, equipment and time requirements for projects; compile and prepare cost estimates; monitor progress of installation, maintenance and repair needs; review completed projects for accuracy and completeness. Supervise and participate in the preparation and maintenance of various records, reports and files related to projects, hardware, software, licenses, network usage, access, help desk, personnel and assigned activities; develop, update and maintain procedure and equipment logs. Assist in the development and preparation of the annual preliminary budget for computer and network systems; analyze and review budgetary and financial data; research, evaluate and recommend the purchase of computer and network hardware, software, systems and services. Communicate with personnel, administrators and various outside agencies to exchange information, coordinate activities and resolve issues or concerns. Operate a variety of computers, servers, analyzers and specialized software; drive a vehicle to conduct work. Monitor system logs and performance and analyze trends to identify problems, malfunctions and opportunities for enhancement. Prepare and develop procedural manuals and documents for network systems and emergencies. OTHER DUTIES: Perform related duties as assigned. KNOWLEDGE AND ABILITIES: KNOWLEDGE OF: Organization and direction of operations and activities involved in the installation, configuration, maintenance and repair of computer and network systems, hardware, software and peripherals. Principles, methods and procedures of operating computers, networks and peripheral equipment. System utilities and design and program applications. Principles, practices, procedures, materials, methods and tools used in the installation, maintenance, troubleshooting, diagnosis and repair of computer and network systems. Computer and network systems and software applications utilized by the County Office. Applicable types of servers and network design. Principles and techniques of systems and network analysis. Applicable types of cabling systems, servers, hubs, routers and other related equipment. Policies and objectives of assigned programs and activities. Principles and practices of supervision and training. Interpersonal skills using tact, patience and courtesy. Oral and written communication skills. Record-keeping and reporting techniques. ABILITY TO: Organize and direct operations and activities involved in the installation, configuration, maintenance, troubleshooting, diagnosis and repair of computer and network systems, hardware, software and peripherals. Design, develop, implement and conduct network and computer system installation, modification, maintenance and repair projects. Train and evaluate the performance of assigned personnel. Supervise and participate in the investigation, troubleshooting, diagnosis and repair of network and computer system, hardware, software and peripheral malfunctions. Monitor, update and assure smooth operation of the online help desk system and related user support functions. Configure and maintain network system security and servers. Operate computers and peripheral equipment properly and efficiently. Plan and organize work. Meet schedules and time lines. Work independently with little direction. Analyze situations accurately and adopt an effective course of action. Communicate effectively both orally and in writing. Oversee and participate in the preparation and maintenance of various records and reports. Establish and maintain cooperative and effective working relationships with others. EDUCATION AND EXPERIENCE: Any combination equivalent to: bachelor’s degree in computer science or related field and three years increasingly responsible experience in the installation, maintenance and repair of computer and network systems. WORKING CONDITIONS: ENVIRONMENT: Indoor work environment. Driving a vehicle to conduct work. PHYSICAL DEMANDS: Dexterity of hands and fingers to operate a computer keyboard. Hearing and speaking to exchange information. Seeing to read a variety of materials and view a computer monitor. Sitting or standing for extended periods of time. Lifting, carrying, pushing or pulling moderately heavy objects as assigned by the position. Bending at the waist, kneeling or crouching.

Requirements / Qualifications

Requirements / Qualifications

REQUIREMENTS: • Any combination equivalent to: Bachelor’s Degree in Computer Science or related field. • Three (3) years increasingly responsible experience in the installation, maintenance and repair of computer and network systems. • Valid California Driver’s License. DESIRED QUALIFICATIONS: • Experience developing and implementing technology projects, plans, programs, services, goals, objectives and activities. • Experience organizing and directing proper installation and updating of computer and server software applications. • Experience with preparing and developing procedural manuals and documents for network systems and emergencies. • Experience supervising and evaluating staff. The following questions are included in the online application and those applications that do not have answers included will not be considered. See below: 1. What are your experiences developing and implementing large technology projects? Please give one example. 2. Describe your experience supervising staff. 3. Please describe any additional experiences as they relate to this position. **INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED** No fax and/or paper applications will be accepted. Please see detailed job description and benefit information available at www.cocoschools.org/careers


      REQUIREMENTS: • Any combination equivalent to: Bachelor’s Degree in Computer Science or related field. • Three (3) years increasingly responsible experience in the installation, maintenance and repair of computer and network systems. • Valid California Driver’s License. DESIRED QUALIFICATIONS: • Experience developing and implementing technology projects, plans, programs, services, goals, objectives and activities. • Experience organizing and directing proper installation and updating of computer and server software applications. • Experience with preparing and developing procedural manuals and documents for network systems and emergencies. • Experience supervising and evaluating staff. The following questions are included in the online application and those applications that do not have answers included will not be considered. See below: 1. What are your experiences developing and implementing large technology projects? Please give one example. 2. Describe your experience supervising staff. 3. Please describe any additional experiences as they relate to this position. **INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED** No fax and/or paper applications will be accepted. Please see detailed job description and benefit information available at www.cocoschools.org/careers

          Comments and Other Information

          Job role and responsibilities include, but are not limited to: • Organize and direct operations and activities involved in the installation, configuration, maintenance, troubleshooting, diagnosis and repair of computer and network systems, hardware, software and peripherals. • Design, develop, implement and conduct network and computer system installation, modification, maintenance and repair projects. • Train and evaluate the performance of assigned personnel.

          Comments and Other Information


          Job role and responsibilities include, but are not limited to: • Organize and direct operations and activities involved in the installation, configuration, maintenance, troubleshooting, diagnosis and repair of computer and network systems, hardware, software and peripherals. • Design, develop, implement and conduct network and computer system installation, modification, maintenance and repair projects. • Train and evaluate the performance of assigned personnel.