Manager, SCE Testing Center (Restricted/Categorical Funding)

Position Number: CM-094-2022

Department: Community and Contract Education

Job Category:

Time (Percent Time): 100%

Term (months/year): 12 Months/Year

Current Work Schedule (days, hours): Tuesday - Saturday 8:00am - 5:00pm

Salary Range: M-7

Salary: Steps 1-6: $93,564 - $107,280 Annually

Shift Differential: Shift differential eligibility based on the current collective bargaining agreement.

Open Date: 11/01/2022

Initial Screening Date: 12/05/2022

Open Until Filled: Yes

Application Procedure:

Complete application packets will be accepted until the position is filled; however, applications submitted by 11:59 p.m. (PT) on the listed Initial Screening Date are assured consideration.

Applicants must submit all of the following materials online, unless otherwise noted, at Mt.SAC Employment Website to be considered for this position:

1. A Mt. San Antonio College online application.

2. A cover letter describing how the applicant meets the required education and experience.

3. A detailed résumé that summarizes educational preparation and professional experience for the position.

4. If applicable, College and/or university transcripts showing the awarded/conferred degree are required and must be submitted with the online application by all applicants, including current or former employees of the college, to demonstrate that the required educational qualifications are met. Unofficial transcripts are acceptable at the time of application; however, copies of diplomas are not accepted in lieu of transcripts.

5. Optional – Three letters of recommendation that reflect relevant experience (do not use social media or professional networks as a means to provide letters of recommendation). Confidential letters of recommendation are not allowed for this position.

Health & Welfare:

Mt. San Antonio College offers a competitive and excellent benefits package to eligible employees providing medical, dental, and vision benefits for eligible employees and their dependents. Lifetime medical benefits are also available for eligible retirees.

The College contributes an annual premium up to the family coverage amount for Kaiser Permanente $15 office visit medical, DeltaCare HMO dental, VSP vision and life insurance plans for eligible employees.

The District participates in the Public Employees’ Retirement System (PERS), State Teachers’ Retirement System (STRS) retirement programs, and National Benefit Services.

*Note: Salary and Health & Welfare Benefits are subject to change. Please visit the https://www.mtsac.edu/hr/benefits/index.html for further information.

Basic Function/Overview:

THIS POSITION IS FUNDED USING RESTRICTED/CATEGORICAL FUNDS.

DEFINITION:

Under administrative direction, plans, organizes, coordinates, and provides direction and oversight of the SCE Testing Center. Provides support and program assistance to the Director, Community and Contract Education; fosters cooperative working relationships with test companies, test candidates, staff, and faculty. The SCE Testing Center manager oversees the implementation and administration of exams given through the SCE Testing Center as well as all day-to-day aspects of a range of standardized testing activities conducted in a centralized testing center. These include development and coordination of testing program policies and procedures, recruitment, training, and supervision of testing staff, and administration of testing carried out by proctors in agreement with established procedures. The manager informs Testing Center personnel, and other stakeholders regarding software, hardware, and testing procedures, coordinates the test scheduling process and test materials, and coordinates efforts to improve and refine usage of the Testing Center.

SUPERVISION RECEIVED & EXERCISED:

Receives general supervision from the Director, Community and Contract Education. Exercises technical and functional direction over and provides training to assigned staff.

CLASS CHARACTERISTICS:

This is a manager classification responsible for planning, organizing, and coordinating SCE Testing Center services and activities. Employees at this level are required to be knowledgeable and expertise in all procedures related to the assigned area(s) of responsibility, working with a high degree of independent judgment, tact, and initiative. The incumbent organizes and oversees day-to-day activities and is responsible for providing professional-level support to the Director, Community and Contract Education in all matters relating to the testing center. Successful performance of the work requires the knowledge of departmental and District activities and extensive student, faculty, and staff contact. This class is distinguished from the Director, Community and Contract Education in that the latter has overall responsibility for all Community and Contract Education programs, functions, and activities.

Essential Duties/Major Responsibilities:

Other Duties:

Knowledge Of:

• Principles, practices, and service delivery needs of a Testing Center.

• Critical role in administering high-stakes examinations for a variety of professional and licensing organizations.

• Specific procedural steps for the admission and launching of a variety of certification and commercial computer-based tests.

• Procedures for planning, implementing, and maintaining a variety of Testing Center activities and services.

• Test, delivering computer stations and test supplies security.

• Identifying test candidate cheating techniques, and how prevent and stop them.

• Different test vendors and the types of tests they sponsor.

• Computer-based testing needs and procedures.

• Planning and scheduling techniques for multiple test vendors.

• Regulations, policies, and standards and procedures for the administration of certification and other commercial tests.

• Basic principles and practices of providing technical and functional direction and training to assigned staff.

• Research and reporting methods, techniques, and procedures.

• Principles and practices of data collection and report preparation.

• Modern office practices, methods, and computer equipment and applications, including word processing, database, and spreadsheet applications

• Record keeping principles and procedures.

• Principles, practices, and techniques of effectively dealing with the public and basic public relations.

• Management of computerized testing systems, processes, and facilities, to include hardware, software, and peripherals.

• English usage, spelling, vocabulary, grammar, and punctuation.

• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, students, and District staff, including individuals of various ages, disabilities, various socio-economic and ethnic groups.

Skills and Abilities:

• Develop and implement policies and procedures for the administration of standardized tests.

• Plan, schedule, assign, and oversee activities of assigned personnel.

• Inspect the work of others and maintain established quality control standards.

• Train others in proper and safe work procedures.

• Identify and implement effective course of action to complete assigned work.

• Oversee and coordinate assigned program operations, services, and activities.

• Participate in the development of goals, objectives, policies, procedures, and work standards for assigned programs.

• Conduct research and analyze, interpret, summarize, and present administrative and technical information and data in an effective manner.

• Prepare clear and concise reports, correspondence, procedures, and other written materials.

• Respond to and effectively prioritize multiple phone calls and other requests for service.

• Interpret, apply and explain applicable District policies, rules, and regulations related to areas of responsibility.

• Establish and maintain a variety of filing, record keeping, and tracking systems.

• Operate modern office equipment including computer equipment and specialized software applications programs.

• Organize own work, set priorities, and meet critical time deadlines.

• Use English effectively to communicate in person, over the telephone, and in writing.

• Understand scope of authority in making independent decisions.

• Review situations accurately and determine appropriate course of action using judgment according to established policies and procedures.

• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

• Ability to maintain confidentiality of records and information.

• Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.

• Ability to foster a cooperative work environment.

Minimum Qualifications/Education & Experience:

Equivalencies:

Any combination of training and experience which would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications is listed in the Minimum Qualifications section.

Preferred Qualifications:

License(s) & Other Requirements:

Examination Requirements:

Working Environment:

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with staff, students, and/or the public in interpreting and enforcing departmental policies and procedures.

Physical Demands:

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Incumbents in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects, typically weighing 25 pounds, and occasionally up to 50 pounds with the use of proper equipment.

Hazards:

Conditions of Employment:

The person holding this position is required to be present on Mt. San Antonio College’s campus to perform all essential duties and responsibilities.

Official offers of employment are made by Mt. San Antonio College Human Resources and are made contingent upon Board approval. It is also required that a final offer of employment will only be made after the candidate has successfully been live-scanned and clearance for employment is authorized by Human Resources. Costs for live-scan services shall be borne by the candidate.

Notice to all prospective employees – The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Administrative Procedure 3518, titled Child Abuse Reporting, as a condition of employment.

As required by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Mt. San Antonio Community College Annual Security Report is available here: https://www.mtsac.edu/safety/pdf/asr-final-2020.pdf.

The person holding this position is considered a ‘Responsible Employee’ under Title IX of the Educational Amendments Act of 1972 and is required to report to the College’s Title IX Coordinator all relevant details reported to him or her about an incident of alleged sexual misconduct including sexual harassment, sexual assault, dating and domestic violence and stalking.

Typing Certificate Requirements:

Special Notes:

A confirmation number will be assigned when your application packet indicates the supplemental questions have been answered and a document has been attached to each required link. Assistance with the online application process is available through Human Resources at 1100 N. Grand Avenue, Walnut, CA 91789-1399. Human Resources: (909) 274-4225. E-mail: employment@mtsac.edu.

DO NOT include photographs or any personal information (e.g. D.O.B, place of birth, etc.) on your application or supporting documents.

LONG DISTANCE TRAVEL FOR INTERVIEWS: Should you be invited to an interview, please contact our office to discuss an accommodation option if attending the interview would require you to travel in excess of 150 miles one way from your residence.

THE MT. SAN ANTONIO COLLEGE DISTRICT WILL NOT SPONSOR ANY VISA APPLICATIONS.

Foreign Transcripts:

Transcripts issued outside the United States require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the filing deadline. Accredited evaluation agencies can be found on the https://www.naces.org/members.

Inquiries/Contact:

Human Resources

1100 N. Grand Avenue, Walnut, CA 91789-1399.

Phone: (909) 274-4225

E-mail: employment@mtsac.edu

Selection Procedure:

A committee will evaluate applications, taking into account breadth and depth of relevant education, training, experience, skills, knowledge, and abilities. The screening committee reserves the right to limit the number of interviews granted. Meeting the minimum qualifications for a position does not assure the applicant of an interview.

Interviews may include a writing sample, committee presentation, and/or performance test. The start date will be following Board approval and receipt of live scan clearance.

Special Instructions to Applicants:

To be guaranteed consideration, it is the applicant’s responsibility to ensure that all required materials are received before the initial screening date and time indicated on the job posting. Incomplete application packets will not be considered. All application materials will become College property, will not be returned, and will not be copied. Please visit our employment website at http://hrjobs.mtsac.edu to complete and submit your application for this position.

EEO Policy:

The College is an equal opportunity employer. The policy of the College is to encourage applications from ethnic and racial minorities, women, persons with disabilities, and Vietnam-era veterans. No person shall be denied employment because of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex (gender), age, sexual orientation, or the perception that a person has one or more of these characteristics.

Conflict of Interest:

Mt. San Antonio College employees and the Board of Trustees members shall not engage in any employment or activity that is inconsistent with, incompatible with, or in conflict with Mt. San Antonio College’s Administrative Procedures (AP 2710 Conflict of Interest, AP 2712 Conflict of Interest Codes).

Cancel RTF Policy:

We reserve the right to re-open, re-advertise, delay, or cancel filling this position. This recruitment may be used to fill future vacancies.

To apply, visit https://apptrkr.com/3595744

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