BASIC POSITION FUNCTION:
Under general supervision, performs a variety of difficult, responsible and specialized administrative and clerical duties as related to the functions and operations of an assigned department or division unit. 

MINIMUM ENTRANCE QUALIFICATIONS:

Graduation from high school or G.E.D. equivalent; and three years of increasingly responsible office administrative, specialized administrative support or secretarial experience; or an equivalent combination of training and experience.

Knowledge of:

• Organization, policies and rules of assigned campus or administrative office;
• District organization, operations, policies and objectives;
• Office procedures, methods, and equipment including computers;
• Basic computer applications such as word processing and spreadsheet software;
• Records management principles and procedures including record keeping and filing principles and practices;
• Methods and techniques of proper phone etiquette;
• Mathematical principles;
• Basic principles of business letter writing and report preparation;
• Fundamentals of English grammar, spelling, and composition;
• Principles and practices of business communication;
• Laws, policies, rules, regulations, and procedures related to the major functions of the District;
• Customer service and public relations methods and techniques.
  

Ability to:

• Learn and utilize the latest version of word processing software, including Microsoft Office related applications, as well as other applicable technologies involved in department operations;
• Interpret and apply general administrative and departmental policies and procedures;
• Apply applicable federal, state, and local laws, codes, and regulations;
• Learn and apply new information and skills;
• Type, keyboard, and/or enter data at a speed necessary for successful job performance;
• Make arithmetic calculations quickly and accurately;
• Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person;
• Plan and organize work to meet changing priorities and deadlines;
• Understand and carry out oral and written directions;
• Communicate clearly and concisely, both orally and in writing;
• Establish and maintain effective working relationships with those contacted in the course of work;
• Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports;
• Demonstrate mental acuity sufficient to perform the essential functions of the position;
• Exercise initiative and independence of judgment and action;
• Analyze situations accurately and adopt effective courses of action;
• Exercise diplomacy, poise and tact in contact with parents, staff, community members or other District stakeholders.