Computer Support Technician (22-42) at Jurupa Unified
About the Employer
At Jurupa Unified School District, we believe that with a positive mindset, every child can succeed. Our schools and programs are founded on proven educational strategies, supported by the latest research in neuroscience and are designed to promote the personal and academic growth of all students. We empower each child to unlock their potential to achieve in school, career, and life—wherever it takes them. We call this learning without limits. Learning without limits means our district provides an array of opportunities for each child. Our wide-ranging programs offered in and out of the classroom support and engage students from early childhood through high school. Students cultivate critical thinking and problem-solving skills, develop resiliency, and are challenged to think creatively —essential qualities for personal development, academic growth, and an individual's sense of achievement at every level. Our approach is grounded in research and science but would not be possible without the dedication, commitment, and resolve of our compassionate team of educators and staff. Jurupa Unified School District encourages students to grow personally, achieve academically, and unlock their full potential as scholars and people, believing that with a positive mindset, every child can succeed.
Job Description / Essential Elements:
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Jurupa Unified School District
COMPUTER SUPPORT TECHNICIAN
DEFINITION
Under general direction, performs a variety of duties related to District-wide operation of computer systems and networks; programs and modifies microcomputer applications and provides microcomputer support; assists as needed in daily operations of Education and Information Technology Departments; performs general office, clerical and recordkeeping tasks; and performs related work as required. This classification is responsible for assisting the Administrator of Education Technology in maintaining District network computer, voice and data systems and other computer-related operations within the District. It is differentiated from other support positions in that a high degree of computer literacy, independent decision-making, and the ability to train staff and resolve problems is required.
ESSENTIAL JOB FUNCTIONS
· Trains, supports, and assists District staff on the proper operation of the District computer systems.
· Receives calls and other notice of problems, and identifies and solves such problems.
· Travels to sites around district as needed.
· Performs computer and peripheral equipment installations, repairs and maintenance.
· Sets up, installs, replaces and maintains computers and related equipment, including remote communication hardware and software.
· Installs, maintains and modifies LAN and WAN software applications.
· Provides technical support and training to staff for computer operations and applications, including the installation of new hardware and software.
· Supports the District’s connection to the Riverside County Office of Education for fiscal/purchasing and purchasing programs.
· Supports the District’s student data library and networking systems.
· Maintains the computer network by adding or deleting users, backing-up records as needed, and related maintenance tasks.
· Prepares and maintains required records and reports (for example: training documentation, equipment inventory, passwords, licenses, work orders, etc.).
OTHER JOB FUNCTIONS
· Works with maintenance and contract personnel as needed when cables or phone lines are installed.
· Interacts and communicates with District and external network systems personnel, including vendors.
· Orders parts, tools, software and other equipment.
· Plans, evaluates and recommends new networking and computing resources.
· Performs other related duties as required.
DESIRABLE QUALIFICATIONS
Knowledge of:
Principles and practices of installation and operation of data communication systems and equipment;
Concepts and specifics relating to use of Macintosh and IBM clone/compatible microcomputers;
Appletalk, Ethernet, Microsoft and Novell networks;
Windows NT 4.0, Windows 9x and 2000, Mac OS 7.0+
Basic installation, operation, repair and maintenance of microcomputer systems;
Personnel Services (over)
COMPUTER SUPPORT TECHNICIAN
Knowledge of (continued):
Microcomputer office and internet software;
General office practices and procedures.
Ability to:
Provide technical support and training for District’s LAN/WAN staff;
Describe technical problems to field service technicians to determine appropriate action;
Read and understand technical manuals;
Develop systems, logs, or procedures to monitor critical functions;
Learn school district operations related to the above duties;
Advise and guide District employees relating to use of hardware, software, and related tasks;
Solve problems quickly;
Manage multiple tasks simultaneously;
Read and understand handwritten or typed documents, instructions, the display screen or various equipment and machines, and blueprints and schematics;
Communicate effectively;
Deal with hostile or emotional persons in an effective manner;
Sit for sustained periods of time;
Concentrate on current task in spite of distractions in an active, busy environment;
Efficiently and effectively operate office machines, including a computer with keyboard and monitor, for sustained periods of time;
Stand, stoop, kneel, bend and walk;
Climb slopes, stairs, steps and ladders;
Lift, carry, push and pull heavy objects;
Accomplish tasks at various elevated heights in a safe and effective manner;
Accomplish tasks in restricted spaces in a safe and effective manner;
Accomplish tasks with chemical agents in a safe and effective manner;
Demonstrate manual dexterity, and steadiness and stability of hand movement necessary to perform fine maintenance procedures in a safe and effective manner;
Operate a variety of equipment and tools associated with computer maintenance and repair in a safe and effective manner;
Maintain regular, steady attendance.
Experience and Education:
Graduation from high school supplemented by coursework related to computer network technology, and four years responsible experience installing, repairing, and maintaining microcomputers and peripheral equipment, including networking systems. A+ Certification is desirable.
Personal Qualities:
Responsible, professional, dependable; pleasant and friendly demeanor.
Personnel Services
June 30, 2000
Requirements / Qualifications
Requirements / Qualifications
IMPORTANT: Please look for "LINKS RELATED TO THIS JOB". This section will have documents that must be completed and uploaded to your application. Before you start the application process you must open the documents listed, complete them and save them to the desktop. You will be prompted to upload the documents listed when completing your application.
IMPORTANT: Please look for "LINKS RELATED TO THIS JOB". This section will have documents that must be completed and uploaded to your application. Before you start the application process you must open the documents listed, complete them and save them to the desktop. You will be prompted to upload the documents listed when completing your application.
Comments and Other Information
It is recommended that you add "Edjoin.org" as a trusted sender to your email account.
Testing Notice: All applicants that will be testing are required to complete a self-assessment for possible symptoms of COVID-19 prior to arriving to the testing location.
Self-Assessment
1. Do you have a fever (or a temperature over 100 degrees Fahrenheit)?
2. Do you have a new cough that cannot be attributed to another health condition?
3. Do you have shortness of breath that you cannot attribute to another health condition?
4. Do you have a sore throat that you cannot attribute to another health condition?
5. Do you have muscle aches that you cannot attribute to another health condition or that may have been caused by a specific activity (such as physical exercise)?
6. Have you been in close contact with another person with a lab-confirmed case of COVID-19 in the past 14 days? (Close contact is currently defined by the CDC as having been within 6 feet or fewer for 15 minutes or more within a 24-hour period.)
7. Have you been instructed to self-quarantine by a doctor or another health provider or authority in the past 14 days?
If any of the answers to the self-assessment are “yes”, do not report to the testing location and contact Human Resources for an alternative testing date.
Comments and Other Information
It is recommended that you add "Edjoin.org" as a trusted sender to your email account.
Testing Notice: All applicants that will be testing are required to complete a self-assessment for possible symptoms of COVID-19 prior to arriving to the testing location.
Self-Assessment
1. Do you have a fever (or a temperature over 100 degrees Fahrenheit)?
2. Do you have a new cough that cannot be attributed to another health condition?
3. Do you have shortness of breath that you cannot attribute to another health condition?
4. Do you have a sore throat that you cannot attribute to another health condition?
5. Do you have muscle aches that you cannot attribute to another health condition or that may have been caused by a specific activity (such as physical exercise)?
6. Have you been in close contact with another person with a lab-confirmed case of COVID-19 in the past 14 days? (Close contact is currently defined by the CDC as having been within 6 feet or fewer for 15 minutes or more within a 24-hour period.)
7. Have you been instructed to self-quarantine by a doctor or another health provider or authority in the past 14 days?
If any of the answers to the self-assessment are “yes”, do not report to the testing location and contact Human Resources for an alternative testing date.
Application Deadline
5/4/2022 2:00 PM Pacific
Date Posted
4/25/2022
Contact
Mona Lara
951-360-4124
951-360-4124
Number of Openings
1
Salary
Add'l Salary Info
$5,460 per month, starting salary
Length of Work Year
Twelve Month Work Year (8 hours per day)
Employment Type
WRITTEN TEST
Friday, May 13, 2022, at 2:00 p.m., SHARP, Education Center, Board Room, 4850 Pedley Road, Jurupa Valley, California 92509. THE TESTING WILL TAKE APPROXIMATELY ONE AND ONE-HALF (1 1/2) HOURS TO COMPLETE. PLEASE BE PREPARED TO REMAIN IN THE TESTING ROOM FOR THE ENTIRE TEST PERIOD. THIS IS THE ONLY NOTICE OF THE TESTING.
PLEASE DO NOT EMAIL OR REPLY TO EMAILS
If you have any questions, please contact our office at 951-360-4124. (We will not be able to reply to your email)
IMPORTANT INFORMATION
YOU WILL NEED TO BRING A VALID STATE OR GOVERNMENT ISSUED ID IN ORDER TO TEST. PLEASE PARK IN THE OVERFLOW PARKING LOT. PLEASE ALLOW SUFFICIENT TIME TO PARK AND CHECK IN WITH THE FRONT DESK PRIOR TO ENTERING THE TESTING ROOM.