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All FAQs/Get Help
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- Q:
I don't have an e-mail address. Is this a requirement to apply?
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A:
Yes. Each user should have a unique email address associated with their EDJOIN account. You can get a free e-mail account through either Yahoo! or Hotmail at www.yahoo.com or www.hotmail.com.
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- Q:
How much does it cost to register with EDJOIN?
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A:
It's free! There are no fees for job seekers to register.
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- Q:
I have forgotten my Username/Password, what should I do?
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A:
Your username and password can be obtained by following these steps:
1. Go to www.edjoin.org
2. Click the "LOGIN/REGISTER" tab at the top of the page and click LOGIN.
3. Next click the “Forgot your Username or Password?” link at the top left of the page.
3. Enter your Username or the Email Address used in your EDJOIN profile in the section labeled “I Can’t remember my password, what should I do?”
4. Click Send.
If you receive a success message, your account information will be emailed to you through a secure network, which can be accessed immediately. If you have not received the message within 45 minutes of receiving the success message, please see below.
If you have changed your email address since you registered on EDJOIN, you do not remember your username/email address, or you receive a message stating that you have multiple accounts, please click the Contact Us tab at the top of the page and forward your First and Last name, phone number and e-mail address used to set up your original account to the helpdesk so we can assist you. ***EDJOIN cannot provide login information over the phone.***
Please Note: If you have multiple email addresses you may want to try sending your username and password to each address prior to contacting the helpdesk. You should receive a success message if the email was sent successfully to your account.
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- Q:
I am having trouble registering for a new account. The system is telling me the username or email address is taken, what should I do?
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A:
If the system indicates that “the user name you chose is already taken", you will need to choose a more unique username.
If you receive a message stating that “an account with this email address already exists”, please click the "Contact Us" link at the upper right hand side of the screen to contact the EDJOIN Jobseeker Helpdesk.
Note: each account must have a unique email address. Two users should never share the same email in two separate EDJOIN accounts.
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- Q:
I have forgotten my username/password. Should I create a new account?
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A:
No, a duplication of effort is not necessary and can create problems when trying to input new data.
Towards the top of the LOGIN screen there is a section that says “Forgot Your Username or Password?". Click that to input your Username or Email address from your EDJOIN Profile and when you click Send, the system will send an email to that address containing your username and password. If for any reason you do not receive the email or have any problems with this feature, please click the HELP tab at the top of the page and forward your First and Last name, phone number and e-mail address used to set up your original account to the helpdesk so we can assist you. ***EDJOIN cannot provide login information over the phone.***
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- Q:
Is my social security number required to create my EDJOIN profile?
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A:
No, your social security number is not required to create your EDJOIN profile however, if you have included your social security number there are some benefits such as your California Teaching Credential records will automatically be added to your applications. This allows districts to screen applicants that have included their CCTC record much more quickly.
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- Q:
May I use someone else's e-mail account?
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A:
No. Each EDJOIN user must have his/her own e-mail address in order for employers to communicate directly with each applicant. Using someone else's e-mail address could result in missed job opportunities.
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- Q:
Do I have to complete a profile?
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A:
A profile is not required to search for positions in EDJOIN however if you wish to apply, you will need to create a profile. Information from your profile will auto-populate into the EDJOIN online application when you apply for a position. Having an incomplete profile will result in your having to re-type the information into a new application each time you apply for a different position.
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- Q:
Do I have to create an account to apply for a job?
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A:
Yes, if the organization advertising the position is accepting online applications. If the organization is not accepting online applications, you must contact them directly to inquire about their application process.
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- Q:
I have attempted to retrieve my login information but the system stated there are multiple accounts associated with my email address. Why is this occurring and how do I retrieve my login information?
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A:
If you have received a message stating “Multiple accounts associated with this email address”, this means there is more than one account in EDJOIN associated with the email address you provided. Since we cannot verify the identity through a single account, we could not send the login information through email.
The most common cause for this is multiple users sharing the same email address. Each user should have a unique email address associated with their EDJOIN account. Another reason could be that you forgot your password a while back and created a second account. In either situation you will want to click the HELP tab at the top right of the EDJOIN screen to contact the helpdesk through EMAIL. ***We cannot provide username and password information over the phone.***
Make sure you provide all of the information requested in the contact us template as it is set up in your account so we can verify your identity and send you your login information. Please be sure to indicate that you have attempted to retrieve your login information but the system stated you have multiple accounts.
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- Q:
May I use someone else's account to apply for a position?
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A:
No. Each EDJOIN account/profile consists of personal data (education, employment history, references, etc.) that populates into the application/s when you apply for positions. It would not be practical to use another person's account.
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- Q:
Is an e-mail address a requirement to apply for positions?
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A:
Yes. Many employers communicate with applicants via e-mail only, and anyone who does not have an e-mail address may be screened out. Free e-mail accounts are available through either Yahoo! Or Hotmail at www.yahoo.com and www.hotmail.com.
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- Q:
Is my social security number required to create my EDJOIN profile?
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A:
No, your social security number is not required to create your EDJOIN profile however, if you have included your social security number there are some benefits such as your California Teaching Credential records will automatically be added to your applications. This allows districts to screen applicants that have included their CCTC record much more quickly.
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IMPORTANT NOTICE
***ATTENTION JOBSEEKERS***IMPORTANT
Starting Wednesday 5/22/2013 through Monday 5/27/2013, the EDJOIN Staff will be attending our annual conference. We will return to normal helpdesk hours of 8:00 AM to 5:00 PM on Tuesday 5/28/2013. During this time the helpdesk will be monitoring the site remotely however we will not be accepting or returning calls. We will have limited access to email so if you are experiencing a problem or have a question, please visit the HELP tab at the top right of the page as this area contains any information you may need to apply for a position including many of the questions and answers we get at the helpdesk. Starting Tuesday May 28th we will start returning emails in the order they were received. If you are in need of your username and/or password, please click the LOGIN/REGISTER tab at the top of the page and click LOGIN. At the top left of the page you will see “Forgot Your Username and Password”. Click that to recover your login information.
Why Register with EDJOIN?
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It's Free!
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You will be able to apply for jobs online.
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After completing your EDJOIN profile you will be able to apply for numerous jobs
without having to re-type the same information over and over.
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You will be able to save your job search criteria so that you can periodically re-run
searches to see what new jobs are available.
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You will be able to create job "wish lists" of positions that you are interested
in applying for.
- You will have the option of adding your application and job interests to an applicant
bank so that you school districts will be able to contact you regarding positions
they think you might be interested in.
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Privacy Policy Copyright © 2000-2013
by
California County Superintendents Educational Services Association. All rights reserved.
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